Returns & Exchanges
At Basanti Kapde Aur Koffee, we want you to love your purchase; however, if you are not entirely satisfied, we offer a seamless 15-day return and exchange policy for all unworn and unwashed apparel.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Check
Ensure the garments are in their original condition with all tags intact and the invoice included in the package.
Reverse Pickup
Once your request is approved, our logistics partner will schedule a pickup from your doorstep within 48 to 72 hours.
Refund Processing
After a successful quality inspection at our warehouse, your refund or store credit will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing